HOUSING PROGRAM FREQUENTLY ASKED QUESTIONS

ASCF offers short-term housing to out-of-town individuals and families seeking cancer treatment in the Texas Medical Center in Houston. Families who meet ASCF requirements are placed based on availability at the time services are needed. ASCF operates 15 private residences for cancer families. Stays are a maximum of 8 weeks.

ASCF serves out-of-town individuals and families seeking cancer treatment in Houston at the Texas Medical Center (TMC) regardless of age, cancer type, income, and the point at which resident is at in their cancer care. All applicants are considered based on availability at the time services are needed. Before a family may be considered, a Housing Program Application MUST be completed and reviewed by ASCF. Background checks are required for everyone 18 and over staying at ASCF. Housing is intended for those cancer families seeking SHORT-TERM, TEMPORARY accommodations in Houston. Stays are intended to be 8 weeks maximum. All guests (patients, caregivers, family members, and guests) utilizing housing at ASCF are required to comply with all laws set forth by our local, state and federal government and must also agree to adhere to ASCF's Housing Policies. Unfortunately, at this time, the ASCF Housing Program is unable to accommodate families who have neither legal United States citizenship nor permanent legal residency in the United States. We also cannot accommodate individuals who may be traveling unaccompanied who are unable to provide self-care. Those not willing to comply with applicable laws and rules will be asked to leave and will not be considered for future ASCF services.

All applicants MUST complete an ASCF Housing Program Application before being considered for a stay. A background check is required for everyone 18 and over staying at ASCF.

Applicants are encouraged to submit the ASCF Housing Program Application as soon as they are aware of their short-term housing needs. Applicants are considered based on availability at the time services are needed. Due to the large volume of requests received and the limited number of units operated, ASCF is not able to accommodate all requests. At this time, we are unable to respond all applications and will contact you if we are able to provide housing for your time requested. If you have not heard from a member of the ASCF Housing Team TWO weeks prior to your need date, unfortunately ASCF was not able to accommodate your request.

You will receive an email confirmation that your application has been received. At this time, due to the large volume of requests, we are only able to respond further if we have accommodations available for your requested dates. Please continue to look for other accommodations for your stay as we are often fully booked. We fill residences on a FIRST COME, FIRST SERVED basis. To be fair to the many families in need of housing, phone calls and visits to the office can not change the order in which we fill requests. If it is TWO weeks prior to your arrival date and you have not heard from ASCF, unfortunately we were unable to accommodate your request.

All housing is provided free-of-charge thanks to the generosity of ASCF donors. ASCF Security Deposit and Cleaning Fee ASCF aims to ensure that the accommodations we provide to you and your family are in excellent condition and that all necessary housewares and amenities are provided at no charge to make your stay in Houston as hassle-free as possible. To ensure this and to be responsible stewards of the generous resources entrusted to us, a security deposit in the amount of $250 is required. $100 is a non-refundable cleaning fee - the remaining $150 can be donated to ASCF or refunded after your stay. To be eligible for a deposit refund, the property, residence, and its contents must be left in the same condition as provided at check-in and all keys must be returned. Please note that damage to residences or property may result in fines and/or future inability to participate in our housing program. ASCF Donations For those who would like to donate additional funds to ASCF to help ensure the future of our program and services, donations made by check may be mailed to our postal address 4115 Drake Street, Suite 4, Houston, Texas 77005 or made online here. Service Fee for Cancellation of a Scheduled Stay If you have been scheduled to stay at ASCF and have paid the security deposit and cleaning fee, but then choose to stay elsewhere during your time in Houston, a $50 service fee will be charged and you will receive a refund of $200. This service fee will be used to help expedite the processing of a new applicant to avoid vacancies.

ASCF operates (12) one-bedroom and (3) two-bedroom private residences. Every unit is fully furnished and equipped with a fully functional kitchen, washer/dryer, living area with queen sleeper sofa, dining room, bathroom, television and complimentary wi-fi.

ASCF residences are located approximately 4.5 miles from the Texas Medical Center (TMC) at 4115 Drake Street in Houston.

The ASCF Drake Campus has 1st floor and 2nd floor units but no access to an elevator. Requests for a 1st floor unit will be accommodated based on availability.

Family members, friends, caregivers or guests may accompany the patient. Any individual staying over night in the residence who is 18 years and older MUST complete and clear a background check before ASCF approval is granted to accompany the patient.

No pets are allowed with the exception of service animals in accordance with Texas law and the federal American with Disabilities Act (ADA). This no pet policy helps provide a clean, allergen-free environment for residents. Please see ASCF Residential Service Animal Policy for more details.